FlyerTalk Forums - View Single Post - Is there any way of finding out the name of the captain who operated a certain flight

Nov 24, 2015 | 3:09 am

#14

nux

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Join Date: Jun 2012

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Posts: 12,551

Quote:

Originally Posted by chrisnils

Thanks for the concern. We eventually landed at our destination, so no worries there. But I have some really good "evidence" that points in my favor, so we´ll see how it turns out.

The most irritating thing is the "lame" response from Customer Service and also the turnover time, but I guess they get quite a few requests/claims

I can almost guarantee you won't get any further with Customer Service. If you really want to take it further I suggest you follow the process detailed under item 27 here: http://www.flyertalk.com/forum/briti...61-2004-a.html

However if fog did delay flights that day which caused a knock on effect leading to your flight being delayed, I don't think you stand much chance regardless of what the captain 'promised' you. The captain may not have the complete information as to why BA changed aircraft allocations.

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