i know, thats why they've worked so hard to not make any changes to the catering...oh wait lol.

Then again nothing pleases you so i can see why they wouldn't bother. No matter which thread it is, can be completely off topic lets bash the US management team. Nevermind the people writing these responses are most likely LAA employees, and this purser is a LAA employee.


Form replies are the standard response, doesn't mean nothing is done about it. These people have to read hundreds of emails every single day, they don't have the time to write something unique everytime. What else are they supposed to say anyways? as long as they addressed your complaint and copy/pasted it and forwarded it along, what else does everyone want? someone to hold their hand and coddle them and write them a love note telling them all will be okay and they're dreadfully sorry?