I’ve stayed at this hotel and managed to use DSUs several times this year, including 2 weeks and 7 weeks ago. I believe the usual upgrade with a DSU is to a Century suite, will book into Executive suite if Century suite not available. I’ve stayed in Century suites 2 or 3 times. I was put into a Penthouse suite several months ago when I had reserved a room and successfully applied a DSU many months prior and the hotel ended up having a big event with all suites booked by the group during my stay. I was booked into an Executive suite 2 weeks ago and after checking into and seeing it, I was able to successfully request a Century suite instead. Century suite is by far my favorite.

Century suites are all at the end on the hallways facing west (back/pool area), Executive suites and Penthouse suites are on the top floor. All 3 have completely separate bedrooms and living rooms. Bedrooms about the same size for all 3, Executive suite living room is a little larger than Century suite, Penthouse suite living room is much larger, all have sleep sofas. Century and Penthouse suites have an extra half bathroom near the entrance, Executive suite does not. Century suite has a bathtub and a large stall shower in the main bathroom, the other suites just have a bathtub. Century and Executive suites have a small mini-bar fridge with the top shelf, just high enough for a can of soda, empty and allowed for personal use. Executive suite has more closet space, all have minimal dresser space. Penthouse has a mini kitchen area with an empty full sized fridge and stove. I prefer the Century based on the extra half bathroom and the stall shower in addition to the bathtub.

It’s been a couple of years since I stayed in a regular room at the hotel, I did make a point to look into some of them (when housekeeping had the doors open) during my last stay. Medium sized by hotel standards, I believe they do have a large easy chair, cannot recall bathroom size at all. I believe all rooms have a lanai; suites have 2, one for the bedroom, one for the living room. West view is nicer than east, east view is mainly office buildings.

Excellent customer service. I’ve checked in as early as 11:00am and no problems with late check-outs (as a Diamond). Housekeeping will call at about noontime if the Privacy tag is on the door to ask if you want service. One restaurant, not the greatest. One bar, never visited, loud at night. A Starbucks and a Hertz Car Rental desk. Nice pool area. No gym but access to Equinox gym/spa with an entrance from the hotel pool area, $25 per visit, comped for Gold Passport Diamonds. Expensive parking with few other options in the area. Large mall with grocery store and several restaurants 2 minute walk from the hotel.

Regency Club on lobby level, per website complimentary with stay in any suite, always open as advertised, with 1 or 2 attendants during service hours. Serves “continental” breakfast which includes fresh cut cantaloupe, strawberries, pineapple, scrambled eggs, potatoes, smoked salmon, all sorts of breads, pastries, yogurt and beverages. Afternoon cookies (love the chocolate chip, much better than the gluten-free-chocolate-chunk-pecan). Evening hors d'oeuvres, which can often substitute for dinner, along with wine and beer. All day available large canisters of peanuts, almonds, M&Ms and chocolate covered raisins. I’m not a “foodie” at all, I can easily spend 3 or 4 days here and not spend any money for meals.

Hope this helps.