FlyerTalk Forums - View Single Post - Security problem at IAH........who to complain to?
Old Jul 22, 2002 | 1:12 pm
  #1  
fscher
 
Join Date: Jul 2000
Location: The Villages, Florida
Posts: 1,334
Security problem at IAH........who to complain to?

I flew home from Colorado earlier than planned (via DFW) on Saturday night because I got ill. My husband arranged to get a pass from an AA supervisor to meet me at the gate to help me. He was a NON TICKETED passenger and there was no security at 11:30 pm going to the gate. He walked right past the security area never having gone through metal detectors, emptying pockets or being asked for ID or tickets, etc. On the way back out to baggage there was one uniformed guard and my husband stopped to ask him about the situation and was told that he (the uniformed guard) was "probably" on the other side of the partition for a "moment." Yikes. Who should I call? AA? Airport? both? What department? I did not realize it could be that easy late at night for anyone to go down to the gates and just stay there or place something suspicious in the bathrooms, etc.

[This message has been edited by fscher (edited 07-22-2002).]
fscher is offline