We're easily logging into our accounts - though we needed new passwords - but it scarcely matters - it's dead and gone. Messages are unambiguous that they have killed the miles-earning program. After that, who cares? They're another airline mall. No need for us to download the new one.

Very sleazy if they actually killed it as of 11/17, as stated, since they were allowing searches and racking up miles - which it sounds like they may or may not give - for a couple days after that.

We (Mrs FTF and I) have been working at this diligently and both have >26K miles so this is a big bummer. Don't know whether there's any point in staying around but maybe if can get 1-way reward could be worth staying, versus pulling the ripcord and taking the lousy ratio for an exchange.

Something to think about since we weren't planning on going to Hawaii for a couple years and don't want the miles to disappear through inactivity. It's not an airline I can fly except on vacation, and yes I'm sure I can make some purchases on it but I've got other fish to fry. I'll let the last miles flow into the account for a couple weeks and think about it.

Big disappointment. No warning Typical experience these days, though the possible retroactive screw-over according to their own notice kind of takes it to a new level.

FTF