FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,048
Judging by this thread, IHG are playing games. I sent in a claim on the 17th - no reply. I made a separate reservation on the 19th - no reply.
I knew that the IHG BRG was a joke, but at least I would appreciate an email with some BS excuse to deny my claim so I can cancel my reservations in peace and stay elsewhere...