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Thread: UA gave my seat to someone else
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Old Nov 20, 2015 | 3:07 pm
  #92  
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Originally Posted by Muerz
It is simply inexcusable to bump a paid passenger in order to accommodate someone not confirmed on a certain flight. Sorry, GS members! But policies such as this are the reason, this airline is being run into the ground!

Most major airlines do this for their top customers - it's definitely not unique to UA - but most others do it more discreetly and with less mess...
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