Originally Posted by
carrotjuice
I booked a flight on JL using AM. Now I need to change dates. BAEC shows plenty of redemption availability on the dates that I wanted to change to. But when I called AM they said no availability.
Why would JL release fewer redemption seats through AM than BAEC when all are part of the same OW alliance?
1. Bad agent? HUACA...
2. CX-JL connection down? Happens...try another date with plenty of seats, see if agent still sees nil...
3. Is this international or domestic? The "rule" is purely JL domestic itineraries can only be booked within 60 days of departure, JL domestic segments attached to international segments can be booked 330 days out. But some agents only "see" JL within 60 days notwithstanding the presence of international segments.