FlyerTalk Forums - View Single Post - AAdvantage Changes for 2016

Nov 19, 2015 | 7:12 am

#472

JonNYC

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Join Date: Mar 2001

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Quote:

Originally Posted by rrgg

+1. Added complexity is not good and can be a turnoff, despite what beancounters think. They must know this already from customer studies (?)

I agree 100% there as well.

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