Cathay crews are overworked, stripped off of benefits, suffer from one of the lowest payscale across the industry disproportionate to the cost of living in HK. They definitely don't (and should not, anyway) have the 'I'm your humble servant' Singapore style service and I don't mind since as long as you are pleasant and polite to the crew they will treat you in the same way in reverse. As always, they are here 'mainly for your safety'.