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Thread: Risk of no status paid F being downgraded for status upgrader?
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Old Nov 18, 2015, 8:53 am
  #19  
NoLaGent
 
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
Originally Posted by aveRex
I haven't received anything at this point nor my RPU returned. The mileage has posted to my account but that's it. I hope they will provide the downgrade certificate you mentioned and return of my RPU. Is this something you have to call them about?
YES. Call the Mileage Plus Service Center to sort it out.

(Nothing happens the way it should at United anymore - to fly them, and then deal with the aftermath, is to prepare for and enter battle. This sounds somewhat dramatic, but I find it to be my truth more often than not.)
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