Originally Posted by
Gberg
Not adding much but also was denied access and don't think I should've been. EXP flying NRT-LAX-PHL in J for long haul, Y for short haul. Long layover so hopped over to TBIT. Emailed Qantas. Was told I was rightly denied access. Quite frustrating
Originally Posted by
Gberg
Yes, I'm an AA EXP. Flew AA on all segments. Same ticket.
My understanding was with an international ticket, lounge access was granted even on connecting domestic segments
When was this?
If between Oct 17th and Nov 10th staff had been given incorrect information (basically being told to deny access to anyone on AA flights).
This has been rectified.
If I were you I would reply to Qantas citing the above oneworld connecting flight/international information and again asking why access was denied given oneworld rules. Make sure you use the reference number.