FlyerTalk Forums - View Single Post - Aeroplan not showing Air China award space
Old Nov 16, 2015 | 6:05 pm
  #2  
Absolute
 
Join Date: May 2012
Location: YOW
Programs: UA*1K, Marriott Titanium (LTP), Hilton Gold, Hertz PC
Posts: 1,665
Wow, just checked the same flights I booked two weeks ago (CTU-SHA-PVG-CTU) and I see the same as you - no Air China flights are showing.

I'm wondering if there is a big issue there; I redeemed my flights on Nov 5th, and noticed that 6 days later they had disappeared, and weren't even in the "Your Rewards" section.

When I called in, I was told that somehow all my Air China segments has disappeared and it was an empty unticketed PNR... although it still existed as a valid empty PNR. They had to manually re-add each segment, and re-sent it to ticketing.

Thankfully it does show as ticketed, now!
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