FlyerTalk Forums - View Single Post - Things ever reservations agent should know
Old May 12, 2002 | 4:20 am
  #10  
DLSIZE
10 Countries Visited
20 Countries Visited
30 Countries Visited
25 Years on Site
 
Join Date: Jun 2000
Location: KEWR / SPG Plat, HH Diamond, DL Plat, ZE 5*, AA Plat, UA Nobody
Posts: 885
The training for me was a joke. It was 6 weeks, 5 nights a week, 4 hours per day. I could have slept throguh 75% of the training and would have been fine. The problem is, this was not the case for everyone else. I took the job more for fun to fill in the free time when I had it. Everyone else jumped all over the barely minimum wage job as a way to help survive. Those that didn't were just looking for the flight bennies.

The version of SABRE we used was so easy it wasn't funny. The sad thing though is that they didn't teach native SABRE and those that wanted to learn it had to ask for a manual and learn it on their own.

The way to really learn how to do that job well (aside from the human interaction part which is hard to learn) is to play around with the system when not busy. Look to see what execs are flying away for the weekend with their family in first with + space res. Then have fun force booking a RTW fare with a bogus 90% discount for your friend. Most people when not busy would be off chit chatting with people having fun. I would be off pulling 80 seats of inventory from an MCO flight when someone next to me was trying to meal list themselves for that flight then get all p'ed off saying "the flight was wide open 10 minutes ago!".

Of course all those fond memories of fighting with SABRE can not be beat by memories of the early days on Compuserve doing:

/air,ewr,nrt,12jun,7a,dfw,f

I wish we had eAAsy back!
DLSIZE is offline