Originally Posted by
dromack
I always have my card with me.
ooops - my bad - wrong assumption
FYI.. There is a portal for Star Alliance employees (no password required so one can access it without breaking the law
)
https://portal.staralliance.com/employees/
and the rules are:
Where a discrepancy exists between the loyalty status levels displayed on the frequent flyer programme card, boarding pass, other document presented and/or the Star Alliance Premium Customer Database, the highest displayed level will be honoured. For example, boarding pass shows xx*S (xx = airline code *S=Star Alliance Silver), but customer presents a valid FFP card showing the Star Alliance Gold logo: customer must be given access to the lounge.
Link:
https://portal.staralliance.com/empl...ports/branding
I always have a printout of this page and it already saved my a.. a few times. (The page and rules were discussed many times on the old BD forum as BD had a really terrible IT department, so we - the BD flier community - had to help ourselves
)