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Thread: Request upgrade on Hilton app
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Old Nov 14, 2015 | 9:15 am
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chistery
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Join Date: Jan 2007
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Originally Posted by carrotjuice
Does it actually work at all?

Every time I attempt to press it for all my reservations - whether corporate rate, website rate or redemption - I get the same generic message that "upgrade is not available but we will try our best at check in".

Should we even bother? Anyone successfully attained any upgrade through the app or is this another IT flaw?
It worked for me at the hilton Stockholm. Offered me a 0sek upgrade to an exec room.
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