FlyerTalk Forums - View Single Post - Growing complaints about the hold policy online [Elliott]
Thread: Growing complaints about the hold policy online [Elliott]
View Single Post
Old Nov 14, 2015 | 9:09 am
  #62  
rwoman
FlyerTalk Evangelist
15 Years on Site
 
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,188
Originally Posted by ijgordon
The benefit of Hold is that you don't even have to enter your payment info. Remembering to pay the next day is no different than having to remember to cancel the next day, so I'm not sure I get that.
I think being able to hold before paying = less risk for the consumer. If I forget to purchase, I'm not out $. If I don't call in time after purchase, I'm likely stuck.
rwoman is offline  
Reply