I have enjoyed the
Radisson Hotel Narita Airport. The hotel offers a frequent, complimentary shuttle bus to/from the airport. From the hotel, there is frequent bus service directly to/from Tokyo Station (fee applies) if your parents should need to visit Tokyo. The hotel is owned by Northwest Airlines, so there are always a lot of airline employees around.
The Radisson sits on a large parcel of land that is nicely landscaped. The hotel offers a great health club facility with swimming pools (fee applies). The restaurant has a fairly good dinner buffet in addition to a full menu. Prices aren't bad (relatively speaking for a Japanese hotel restaurant). It is possible to go for a walk around the surrounding area, which can be refreshing after a long flight. Rooms are fairly standard compared with typical U.S.-chain hotels inside Japan. Very neat and clean, recently renovated. The employees provide very good service with a fine grasp of the English language.
[This message has been edited by TransWorldOne (edited 05-05-2002).]