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Thread: United seat ate my headphones - what should I do?
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Old Nov 13, 2015 | 4:46 pm
  #14  
garykung
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Originally Posted by 02BNFR
Should I seek reimbursement from UA or just eat the cost myself?
Regardless you are right or wrong, it will be much easier if you simply look for a travel certificate through Customer Care. Reimbursement simply is not UA's style.

However, IMO, I agree that you should eat the cost yourself. In term of responsibility, both UA and you are pretty much half and half. Both UA and you should have foreseen that this could happen.
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