Originally Posted by 02BNFR

I was in Business First on a recent TATL flight. At some point during the flight, the cord for my noise-cancelling headphones got tangled in the mechanism under the seat. After we landed, I tried to get it untangled (with a lot of help from FAs and GAs - who were great). We were not able to get it untangled before I had to leave for a connecting flight. I was told that a mechanic would get it out (the seat was unusable while the cord was tangled in the seat), and that I could stop back by lost and and found at the airport and pick them up on a later trip. When I picked them up a few weeks later, I discovered that they had removed the headphones by simply cutting the cord, effectively destroying my $300 headphones.

In general, I don't usually complain about travel inconveniences, but this one is a little expensive. Should I seek reimbursement from UA or just eat the cost myself?