FlyerTalk Forums - View Single Post - Will 24 hours free cancellation policy apply to EVA change fee?
Old Nov 12, 2015 | 8:52 pm
  #1  
EWRNJ1963
 
Join Date: Jul 2010
Location: EWR TPE PVG
Programs: BR GOLD UA GOLD CX SILVER
Posts: 33
Will 24 hours free cancellation policy apply to EVA change fee?

I purchased EVA elite class online 1 month ago and need to change outbound day. So I called ticket office today and paid $50 change fee and $200 fare difference. All charged at the same credit card. For some reason, I now need to take my original schedule...

1. Will 24 hour free cancellation policy apply to my case? That means EVA refund $250 to me and I get my original itinerary if I request within 24 hours of my change.

2. If not allowed, can I apply online refund ? I know I need to pay extra $100 cancellation fee.

Any one have similar experience ? Thanks!
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