I've seen hotels charging for advance upgrades - so pay points plus say $100 and get confirmed upgrade but with G-status upgrades are (allegedly) free based upon availability at checkin.
Originally Posted by
uclacolumbiaunc
I thought I could get upgrade with Gold at check in, but I was told that I have to pay to get upgrade at this Renaissance even with Gold when I called the hotel today, which I find it odd since I thought upgrade is complimentary if there is room available at check in just like the elites at all other hotel brands.