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Old Nov 12, 2015 | 6:24 am
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TOMFORD
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Do luxury hotels pay to have bad reviews removed?
Whether it be on Yelp, Tripadvisor, and whatnot - do luxury hotels pay to have negative reviews removed?

On Tripadvisor...

The Mandarin Oriental Shanghai has 633 reviews, all with 5/5 stars.

The Peninsula Hong Kong has 726 reviews, all with 5/5 stars.

The Four Seasons Hong Kong has 1882 reviews, all with 5/5 stars.

I know they are all very very nice properties, but has no one ever found something they didn't like about those hotels?
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