Originally Posted by uclacolumbiaunc

I got it via UA hook-up. I normally don't stay with Marriott brand that often, but I am going with Renaissance this time for various reasons.

I thought I could get upgrade with Gold at check in, but I was told that I have to pay to get upgrade at this Renaissance even with Gold when I called the hotel today, which I find it odd since I thought upgrade is complimentary if there is room available at check in just like the elites at all other hotel brands.