Originally Posted by
mmdough
It's been more than a month since I opened my Citigold account and nothing had happened to my PP membership and Citi denied that they will be reissued so I am confused. My Citi Prestige annual fee had been properly refunded (prorated) and re-billed for $350
My experience was I got a second PP card and letter form PP stating first one was cancelled after opening the CitiGold. This was back in June. Maybe they changed their process?