Originally Posted by
Swiss Tony
I've just checked a two room booking I have for next weekend but only one room was showing. I queried the other reservation number and it says "LateCancel".
This is a non-refundable rate and all Hilton properties in the City are sold out.
My suspicion is that the hotel was sold out, they looked through & thought it was a dupe booking so cancelled.
I received no notification of the cancellation and I've got a bit of a problem on my hands now.
I've mailed the manager at the hotel who took care of the booking for me, but I suspect i'll have to wait until Monday before I hear anything.
Any reference points etc welcome!
How was your stay? How did it turned out?