FlyerTalk Forums - View Single Post - a simple tip: hang up and call again.

Nov 10, 2015 | 8:16 am

#2

Doc Savage

Suspended

Join Date: Oct 2006

Location: Atherton, CA

Programs: UA 1K, AA EXP; Owner, Green Bay Packers

Posts: 21,685

I suggest you search FT for "HUACA" or "hang up and call again."

Very good and very common advice when dealing with phone reps of varying competence levels.

Safe Travels,

Doc

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