Join Date: Feb 2015
Location: London
Programs: BAEC Silver, SPG Gold, Hilton Gold, Melia Gold, Shangri-La Jade, BA Amex PP, Iberia+, Nandos Card
Posts: 1,524
It's good you can look at this positively. It's easy for the good parts of the service you received in a difficult situation to be forgotten thanks to someone not toeing the line.