Originally Posted by
enviroian
Flying phx-iah-sat on Tuesday. This morning I went online to redeem a RPU for the flight. The short useless iah-sat cleared right away but of course the phx-iah is waitlisted. I called UA and asked if I am waitlisted with RPU priority and she said yes. I called because I didn't see the "rpu applied" tag next to the reservation, only a CPU. She said I have higher authority than a CPU. Is this true? HUCA?.....
per UA
The following is the order of priority, within five days, on flights that are eligible for Complimentary Premier Upgrades:
-Premier members on eligible Y- and B-class fares, as well as Premier 1K members on M-class fares: Instant upgrades that weren't confirmed in advance are prioritized by fare class, then Premier status
- All travelers on waitlisted Global Premier Upgrades, Regional Premier Upgrades and MileagePlus Upgrade Awards: Prioritized by Premier status of the traveler, then fare class and then time of request
- All remaining Premier members using Complimentary Premier Upgrades: Prioritized by Premier status of the traveler, then fare class and then award travel
Note GS are on a different priority and clear into PN (and effective preempt all of the above)