That's very typical of this hotel. They won't go far and beyond to please a guest. I doubt you will be impressed with the suite either, more of the same. I don't really find any big difference between standard room and superior or exec room whatever. But I always ask for Bayview.

The shower will flood the bathroom, it's a design issue and the switch for rainshower/hand held shower, you really have to yank it to "switch", it's a pain I've come to accept.

But as you said, the lounge is nice, for a Novotel.