Virgin America Hawaii Inaugural Trip Report 2015


Virgin America, unlike JetBlue, does not treat all inaugurals as equals, but in general, you know your inaugural will be special if Virgin America calls you two weeks early, and tells you that there will be media on your flight and offers to rebook you for free if you want a low-key flight, or if Sir Richard Branson was on the guest list. When Virgin America announced Hawaii six months ago, I did not even hesitate to book especially I spotted first class seats available, especially from SFO to Honolulu. The price is $677 one-way, (which seems to be the lowest rate on this route in first class), which is actually not too bad. Plus I noticed that they scheduled a four hours layover at Honolulu for the return flight so I knew it would be worth it. Of course, I did not want to miss out the chance to fly a scheduled A320 ETOPS flight to Honolulu. I think everything works out in the end. Although this launch was still not as good as the Fort Lauderdale inaugurals with both SFO and LAX featuring a nonstop flight on the same day at similar times, it is still a cool inaugural experiences, and Virgin America not only rolls out the red carpet, but also surfboards.

Full album
http://s1213.photobucket.com/user/Ca...ugural11022015

November 2, 2015
VX 51 SFO-HNL Lv0900 Arr1240 Airbus A320-200 Sharklet N281VA “Pineapple Express”

Check-in:
The only special check-in was the media check-in counters, but you could spot all the Hawaii-themed inaugural post board all over the terminal.




First Class check-in was fairly typical and the agent was polite, but not particularly exited about Honolulu.


Gate:


Gate 54B was our gate, and N281VA “Pineapple Express” was already here at SFO. Instead of the Netflix “House of Card” sticker a few weeks ago, a “Hawaiian woman” motif took its place – not sure if it is permanent, but a nice touch.



Airbnb Booth




AIRBNB sign was all over the place, as it was the main sponsor of today’s inaugural. Its CEO made a few speeches throughout the day.

Virgin America crews – I guess they either worked today’s flight or had ties with Hawaii.


Buffet – early morning POG cocktail (strong too), along with fruit, yogurt parfait and pastries



Hula dancing of course







Speech time: SFO spokesperson, David Cush, Jonathan Mildenhall (Airbnb CMO), and Sir Richard Branson, which is today’s super star


Sir Branson even danced a little bit.





Boarding began at 8:23am and the cabin was already filled with a good number of VX staffs and Sir Branson was already sitting at 1F.





The cabin looked a bit different today with the new Duvet (featured on premium transcontinental flights) and airbnb gift bags, which had a beach towel. Virgin America is never a big gift bag airline. I will still love a first flight certificate.




Main Cabin



First class was surprisingly not full and I might be the only paid first class guest. Row 1 features all the guests, who include Joe Manganiello (Magic Mike and Sofia Vegara’s fiancé), his assistant, Sir Branson and his assistant, and I was the only passenger in Row 2. I guess they blocked out those seats for interviews and staffs, who were arranging matters. David Cush stayed in Main Cabin (not even Main Cabin Select). To Virgin America’s credits, there were plenty of activities in the plane this morning, and if you want a quiet flight, this inaugural was not for you. That phone call was definitely appreciated.

ETOPS safety card




Goodbye rain


Captain giving us a personal welcome


Door was closed at 8:55am and it was a rainy morning here. Thankfully the rain was over, and SFO was using all four runways (but no simultaneous landings).

We took off from a very wet San Francisco’s R/W28L at 9:16am for our five hours and twelve minutes flight. We cruised at 34,000ft for the whole flight.






I like the new in-flight map!




Entertainment:
Virgin America sent out an email previous night reminding passengers that there will not be any LIVE TV or WIFI on Hawaiian flights till mid-2016. But the email implies that TV and movies will be free (sort of like JetBlue’s approach). I flew first class so I could not verify. I actually was able to watch LIVE TV almost for the first hour, before signal just got cut off.

New RED interface


Festivities:
This flight began with a P/A from Sir Branson, free mimosa for the whole cabin, and a toast from Sir Branson of course. Airbnb CMO made a short speech and invited everyone (well not really but since the plane was mostly staffs) to a party at Paul Mitchell’s mansion this evening.



There was live Hula dancing and Hawaiian music, along with a short trivial game prior to landing. The gifts were airbnb gift cards.

My failed attempt on taking pictures of the Hula dance –



Duvet – really soft and nice and I love the oversized pillow:




Flight attendants:
We got four flight attendants this morning, and they were all attentive, and of course young and attractive. They pretty much worked nonstop, so it was a good Virgin America flight, which made an interesting contrast for the return flight.

Catering:
I was most disappointed with the catering, as there was no special Hawaiian themed menu. They used the same eastbound premium transcontinental menu, so Hawaiian bound passengers got the warmed nuts and breakfast smoothie service.

Breakfast was served all in one tray, and except the croissant, the rest of the meal was pretty forgetful – not to mention lacking some quantity. The spicy scrambled egg was an interesting choice and I definitely preferred omelet or a more filling egg dish.

Breakfast
Tropical Smoothie Shot
Settle in after takeoff with a tropical smoothie shot of mango, pineapple, passionfruit, low fat yogurt, dragonfruit, and honey
Contains dairy


Breakfast is served with a flaky butter croissant



Entrées
Spicy Scrambled Eggs
Fresh cage free scrambled eggs with mixed spices and herbs, topped with a dollop of herbed greek yogurt, served with mixed roasted root vegetables and chicken sun-dried tomato mozzarella sausage
Contains poultry and optional dairy




Hot Steel Cut Oatmeal
Steel cut oatmeal served with Greek yogurt, brown sugar, dried apricots, roasted sliced almonds, and currants
Contains optional sugar, nuts and dairy

Hot entrées are served with a fruit salad of blueberries, blackberries, strawberries, oranges, walnuts, and peach rosemary syrup
Contains sugar and walnuts


Fruit Plate
Green grape clusters, pineapple, mangoes, grapefruit and orange segments, kiwi slices, papayas, strawberries, blackberries, raspberries, and optional Greek yogurt with pomegranate seeds
Contains optional dairy

My choices from the snack basket: Potato Chips and cranberry nut mix


Later, I got a veggie wrap and the F/A plated it for all F passengers.




BTW, Main cabin passengers got a complimentary meal for the outbound flight to Honolulu with a choice of Korean BBQ chicken sandwich or vegetarian wrap. I was not surprised plus almost everyone was staff. Open bar, too!

Descent began at 12:10pm Hawaiian local time, and there was a final round of hot towels.

Finally sight of land



We landed on R/W4R at 12:28pm and it was interesting crossing the reef runway.



Instead of turning left towards the terminal, we turned right and headed towards the hangar area.



A giant welcome party – this is almost a Virgin America’s specialty



Please note the red carpet – the F/As working the outbound flight were welcoming everyone.




Sir Branson and David Cush were given a warm welcome





Party











Menu for this special event







Typical speech time – George Sziegeti, Hawaii Tourism Authority President (who was on the inaugural flight in MCS)/ David Ige, Governor of Hawaii/Cush/Jonathan Mildenhall/Branson



These lovely children in front of us were reciting Native Hawaiian’s poem

To me, the highlight is still N281VA “Pineapple Express” and Virgin America’s first ETOPS certified A320. Yes I could confidently tell everyone that A320 has the range to fly nonstop between Hawaii and West Coast.

Finally no more annoying window at SFO – those blurred window was awful











I got to give credits to Sir Branson, which was such a seasoned pro in this PR event, and brought life to the inaugural party. He definitely knew when to use his charm.

The party lasted about an hour and I took the free shuttle back to the Main Terminal for the return inaugural flight.