Originally Posted by
Sousaphil
As someone who's on the border of Gen X and Millennial generations, I'm absolutely flummoxed as to why they think Millennial needs are different.
The only changes I'd want to see are:
1) Better premium-tier internet speed
2) Being able to easily access video streaming services. How great would it be if we could store our Netflix/HBO Go/Hulu Plus/Amazon logins within our Marriott profile, and it would automatically log us in to those services in our hotel rooms. That would be a killer feature.
I fail to see why any research would say that eliminating the desk was a good idea. Or that reducing bathroom privacy in the name of trendy design was a good idea.
A designer will not get many clients if they said you've got it right. That and things coming from an outside source gets more credence than those inside.
My company hired consultants that interviewed the staff and they presented what we had be asking all along and it was approved! Thousands of dollars for what they were getting for free.
