I reserved a King bed room at a Ritz Carlton at Laguna Niguel. They gave me a double bed room. When I called the front desk, they told me that bed type is not guaranteed. Is that a common thing with Ritz Carlton hotels? I double checked that my reservation said "King, Garden View". Instead I got a Double bed (full size bed not queen size) hotel entrance street view room. I came from Hilton and never seen this happened there where I didn't get the reserved bed type. And it is not like I did a last minute reservation. I did it weeks ahead of time and if they know they don't have my bed type, they could have told me and I would have pick another hotel for my anniversary.