Just ^ ^ ^ ^ ^ for
N1003U!
For an idea that could pave the way for a five-star airline.
Thanks for the flowers, but identifying the problems and their strategic implications is not so hard. Any idiot with half a brain and a bit of logic in an internet forum can do that...
Actually solving the problems and forming a workable strategy based on those solutions is the hard part...@:-)
If you hunt around a bit online, there is a case study or two on the demise of Swissair. It seems SAGroup also recognized their problems while there was still time to do something. They just didn't do a great job of solving the problems...oh, and they took some really terrible advice from consultants...
A key skill is logical and objective thinking.