Preacher7,

FWIW, based on my scattered experience, I don't think there's a definite answer for this.

Myself, I also don't bank with CIBC, other than their credit cards (no bank accounts/investments). However, I've held two long-time pre-churn-days CIBC no-fee cards, from since early-2000's and they were both delivered to my home. However, when I applied for my first-ever AeroInfinite card, I was requested to go in-branch to pick it up. When I asked a phone rep why this was required, he said it was because I don't have enough history with them, that it was a higher/premium card than my previous ones, and they wanted a face-to-face for a pick-up. I didn't buy that answer, but complied.

I went through several card iterations for the same /similar cards (shhh!) since then, and they were all sent to my home...until earlier this year, when once again I was asked to go in-branch to pickup a new card. Again, I asked a rep why, since I have had (insert undisclosed number here) CIBC cards within the past 2 years all delivered to my home. Rep just gave me a figurative I-dunno-shrug, and I gave one back to him. Went to the branch, lined up to see a teller, grabbed some candy, picked up the card. After that, my next iteration of cards were delivered to my home.

My personal experiences aside, I have noticed several posters remark that an in-branch pick-up is required if you're a new CIBC client...but then you'll all see a similar number of people (new clients) saying their cards were mailed to them.

That's the info I'm aware of, from my little world, so it's not worth much!

JJJ, who sometimes misspells his streetname.