FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]
Old Nov 4, 2015 | 12:11 am
  #2185  
moondog
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Join Date: Dec 2000
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Originally Posted by milksteak
I used my CSP and got hit with DCC at Mr. Pancake Plus at Hong Kong Plaza (in Shanghai). I immediately complained that their system wouldn't honor my wishes, but staff ensured me it would.

I waited for it to post like the ikea charge, and surprise surprise, I was charged the DCC amount, not the RMB amount.

I disputed the overcharge with Chase, and they immediately credited my account the difference. Good service from Chase ^
You were honestly surprised that the staff at Mr pancake gave you inaccurate information?
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