Is this the primary Citigold-focused location in Manhattan? I got rejected from the phone-call account opening because I moved recently (address is not updated on my ID) and need to do this in person. Tried waiting for like 20 min at the one on 34th @ Madison but lacked the patience and fortitude.

It sounds like this location is well staffed by advisers who can help me get this done without an unreasonable wait time. Can anyone who visited and used the facility for more than free dessert confirm that impression?