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Old Nov 2, 2015 | 9:44 am
  #3  
zeebanker
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Originally Posted by Keyser
i can't comment on indigo but i have bought a separate seat for my infant a bunch of times with ai....i've never had a problem with checked in or carry-on luggage for the infant....
Thanks. So I tried buying a separate ticket for the infant online and the system threw the following error:
"Validation :
Passenger age exceeds the max/min age for specific passenger type. It may be because of an error or system restriction.
Please try again or contact our call centre at 0 99 10 38 38 38 or +91 124 6613838"

I entered 2 adults and 1 child and the correct DOB, and obviously, the infant is less than 2 years old.

Should I fudge the DOB by 1 year, so it goes through? Would it be a big deal? Or should I call the customer center and perhaps deal with someone who's reading a script and cannot deal with exceptions? Ugh.

TY.
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