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Thread: Nothing Like an INOP Tray Table on a Meal Flight
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Old Nov 1, 2015 | 7:46 pm
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sethb
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Originally Posted by TheTakeOffRush
What's the protocol if an airline seats you somewhere with nonfunctioning equipment? I assume if it's safety-related (seatbelt, recline being stuck in non-up) the airline is required to reseat you. But you know what they say about assuming...

For creature comforts, is the pax just SOL if something's broken? (Am especially interested in the chapter and verse one would quote to FA/GA/Cust Svc, if anyone knows)
When you report it, they'll throw a bunch of SkyPesos at you. People have reported that the number is way higher than makes sense.
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