FlyerTalk Forums - View Single Post - UA agent undid use of single RPU for MR RT -- filing DOT complaint!
Old Nov 1, 2015 | 5:05 pm
  #61  
sethb
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Originally Posted by transportbiz
How do you figure he "bought" an F ticket? Even after upgraded the coding is not "First Class" this is no different than if a flight is delayed and you can't confirm the upgrade on the replacement flight. You are not traveling on a first class ticket, as you didn't pay for one. Instruments have never been considered the same as cash in the transaction. We all know this. That UA even gives downgrade compensation to CPU or instrument upgrade when there is an equipment change surprises me.
My experience is on Delta. When I upgrade via an instrument, the new ticket is definitely First Class (or Business). The instrument isn't "the same as cash" but the resulting ticket has the same rights (e.g. SDC to any other flight with an available seat).
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