Originally Posted by DuMaInSin

I thought it would make sense to share the timeline of my events:

1 Oct registered as Avianca Amigo member
1 Oct sent email in English asking status match, attaching copies of both SQ Krisflyer Gold and AZ Gold (Millemiglia Freccia Alata)
12 Oct received welcome email to the program in Portuguese
.....29 Oct sent another email in Portuguese (Google Translate is your friend) asking status match, attaching only copy of AZ Gold (Millemiglia Freccia Alata)
29 Oct 1 minute later received automatic response in Portuguese confirming my request
29 Oct 6 hours later received confirmation in Portuguese that I have been upgraded to DIAMOND valid until March 2017!

The interesting thing is that I got my AZ Gold - valid until March 2017 - by matching my SQ Gold which expires in May 2016.

In summary: SQ Gold 5/16 -> AZ Gold 3/17 -> O6 Diamond 3/17