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Thread: Scoot - cancelled my flight, will not give a refund :(
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Old Oct 30, 2015 | 1:55 pm
  #33  
percysmith
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Originally Posted by hessinger
Well, seeing how negative everyone is I'll just say I personally have been in this situation with Scoot before but on a different route (SIN-TPE). I fought this with my credit card (American based) and Citibank/Visa issued a refund within a few weeks without asking additional questions or hassle. So ignore the naysayers and give it a go.
Did you know whether Citi US successfully pursued a chargeback of Scoot (e.g. under Reason Code 30 Services Not Provided or Merchandise Not Received) and passed you the proceeds of that chargeback or whether they made a business decision to comp you out of their own pocket?
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