Originally Posted by
cggunder
Two main questions, please:
1. I happened to check on a flight I have from CMI-ORD-LAX-SYD-CNB and something changed in schedule and perhaps plane and all my seats had been reassigned. I was never notified about this via email despite being notified about other things (e.g., upgrades). This happened this week. Has this lack of notification happened to others? The EXP desk had no idea about why this may have occurred.
2. Along with not being notified, my other issue with this is that, on all the flights, I was reassigned to worse seats despite better seats being available. For example, MCE seats were available but I was assigned non-MCE seats. I was able to go and change back to MCE seats so this isn't a problem in this instance. But, in the future, I would like to be assigned to MCE seats whenever they are available if flights are changed. This doesn't seem unreasonable given that I'm EXP but maybe I'm wrong. So, do any of you know if there is a way to assure that I'm not downgraded to non-MCE seats when flights are changed in cases when MCE seats are available?
Thank you very much.
There is no rhyme or reason to the seating assignments whenever there is equipment changes. As for the non notification, I cant say, but in my case, I've been notified. I also have an awardwallet membership and I also pro-actively check my reservations every couple of weeks or so. Unfortunately you have to keep track of your flights to minimize problems like this.