Originally Posted by
asphaltman
I just vaguely remember the old pmUA site, but when it switched to continentals version, I don't recall disliking it this much, or having such a hard time booking flights. It was a change and one I didn't like, but I was able to book flights fairly easy, but now, this site is a disaster.
Originally Posted by
Kacee
Agree. I'm generally resistant to change. But my reaction to this site goes well beyond how I usually react to a changed interface (e.g., iOS, Netflix, etc.).
I just find the new site incredibly frustrating to use. The several improvements in functionality are far outweighed by the bugs, inconveniences, and generally confused layout. It's also very very slow to load flight results. And it is not getting any better over time.
These are exactly my thoughts. I really liked the old UA site, but moving to the CO site didn't bother me. This site is just frustrating to use. I now look at everything on Google flights first before I go to the UA site.
I probably will get used to it. But I actually learned to like the CO site, and I don't see that happening here without significant redesign.
And having done comparisons on the old and new site side by side (my desktop at home was defaulting to the old site), it is absolutely slower to display results for flight searches and especially noticeable with managing reservations -- which was already significantly slower on the CO site than the pmUA site. It seems like we're moving backward in some respects.