FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Old Oct 27, 2015 | 8:35 pm
  #749  
Kacee
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Originally Posted by asphaltman
I just vaguely remember the old pmUA site, but when it switched to continentals version, I don't recall disliking it this much, or having such a hard time booking flights. It was a change and one I didn't like, but I was able to book flights fairly easy, but now, this site is a disaster.
Agree. I'm generally resistant to change. But my reaction to this site goes well beyond how I usually react to a changed interface (e.g., iOS, Netflix, etc.).

I just find the new site incredibly frustrating to use. The several improvements in functionality are far outweighed by the bugs, inconveniences, and generally confused layout. It's also very very slow to load flight results. And it is not getting any better over time.
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