FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Old Oct 27, 2015 | 2:18 pm
  #735  
kale73
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Originally Posted by JetAway
I don't think a customer should have to "learn" how to use a company's website in order to spend money with that company. A modern commercial website should be easy to use and informative-almost intuitive. Not full of busy graphics, filters, partial information and known glitches. UA's new website inhibits commerce and discourages customer interaction and use.
I agree it's annoying.

I suppose I'm missing it, so can someone please explain what (if any) added functionality the 'new' (I propose it be dubbed SNAFUnited) website delivers for customers that the 'classic' site did not?
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