Originally Posted by
JDiver
Keep on repeating this mantra, maybe someone other than you will believe it. Not at AA, not at USDOT, but maybe
somewhere.

AA may have the support of DOT in cancelling mistake fares.
I don't see how this translates into allowing "holds" to be at AA's discretion. A "hold that AA is free to cancel" is not a "hold" in my world.
Since they treated holds entirely different from ticketed bookings, IMO, AA should be fined big time. Not for cancelling mistakes, but for violation of the hold/24 hour cancellation rules.