FlyerTalk Forums - View Single Post - Late night delay - taxi fare compensation
Old Oct 26, 2015 | 8:59 pm
  #5  
ppr992
 
Join Date: Jul 2015
Posts: 92
Originally Posted by SinoBritAsia
I can confirm Cathay Pacific does compensate for taxi fares. Well Dragonair did - this was in August.

I had a 9.30pm TPE-HKG flight pushed to 11.30pm take-off and just missed the last Airport Express as we disembarked at 12.40am.

Explanation was air traffic control restrictions at PVG, the airframe's previous trip, delaying arrival into HKG and subsequent departure to TPE to pick us up.

I got fully reimbursed for HK$340 from Airport to Causeway Bay. I kept the taxi receipt (very important).

Ultimatum was: gratuity flight vouchers or reimburse taxi fare. I got the latter.
Thanks a lot for the info. How exactly was the procedure to get your compensation?
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