Originally Posted by
lcpteck
Wow The Sheraton Great Wall Beijing.. Thanks for the heads up.
Either way looks like the frontdesk staff is the culprit, better open a case with Starwood Customer Service and have them investigate this thoroughly.
I checked the SPG portal and hotel website shows this:
Credit Card Policy
The hotel does not accept third party credit card payment due to Bank of China regulations. Only bank transfers will be possible as a mode of third party payment. Please contact the hotel for further information.
What the heck is a 'third party' credit card payment??
Never heard of a Starwood hotel that doesn't accept foreign credit cards.
I would assume third party means using someone else's crerdit card. However, AFAIK the GF was trying to use her own credit card, in her name, and not the OP's credit card even if that was the one used for the reservation.
The OP should clarify, but I would assume that the GF was required to present (her) credit card at check in.