Originally Posted by
ou81two
Krista,
Who is the executive ultimately responsible for this abomination? The old site was great. The best part of what you got from Continental. It wasn't broken, who's the idiot at United who's decision it was to fix it?
Indeed, whoever is responsible for approving new website should be terminated immediately for gross incompetence, along with the fools who designed it.
Why does UA always want to fix what isn't broken rather than fixing what is not working?